Microsoft says it has identified the issue causing random reboots on Windows Phone 8 devices, and plans to resolve the issue with an OTA (over-the-air) update set for release in December.
Owners of Nokia Lumia and HTC 8X smartphones reported various issues with their devices a couple of weeks back, including random reboots that occurred often — sometimes when launching applications, other times even when their phones were doing nothing.
According to user reports, sometimes the smartphones behaved normally for days, and then at once started rebooting.
Initially the issue was reported on Nokia Lumia 920 devices by users in Germany. But owners of HTC 8X soon reported similar issues with their phones.
Now, Microsoft released a statement saying that they were working on fixing the issue, and users will received an update as early as next month. From AllThingsD:
“We’re continuing to investigate some reports of phones rebooting and have identified a cause with our partners. We are working to get an over-the-air update out in December.”
No specific information was provided what caused the issue in the first place, or whether all Windows Phone 8 smartphones were affected, but nevertheless it’s good news that the company caught the cause of this (quite annoying) problem.
Stay tuned for more information here as soon as the update is released next month.