Microsoft Surface Pro 2 Wi-Fi connectivity problem and fix

So I’m still slogging my Microsoft Surface Pro around seeing how it works (or doesn’t) for my lifestyle.

I just encountered my first Surface Pro 2 wi-fi connectivity problem.

I’m at Starbucks and was trying to connect to Wi-fi when it gave me a message indicating that it was unable to connect to any networks. This was really weird because I had used it at home just fine.

On closer inspection, it seemed that my network drivers had mysteriously failed.

Surface Marvell AVASTAR Wireless drivers

Surface Marvell AVASTAR Wireless drivers

Anyway, after a little bit of cursing and rummaging around, you have to go to Device Manager (Go to Start and start typing “Device Manager”)

Once you have that open, update the drivers for network devices.

Device Manager

Device Manager

It should allow you to install the files from your computer and you should select the Microsoft drivers. When that’s done, it should look like this..


This should restore wi-fi access back to your device and allow you to look for and connect to a wireless hotspot.

Has anybody else dealt with this?

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