Let’s Hear It: Is Microsoft Really Helping Windows XP Users That Want To Upgrade?

So this got me thinking. Slightly over a month remains before Windows XP is officially retired. April 8 is the day when Microsoft stops providing support for the old operating system.

In the meantime, the company is busy convincing users to upgrade to a newer flavor of Windows.

Along with ads, marketing, websites, and business meet ups, Microsoft has also promised to offer assistance to all users that are planning to move from Windows XP to a newer OS. But one data migration solutions expert claims that the software titan is not really being helpful.

At least, in most cases, if not completely.

According to Sumir Karayi, the CEO of migration specialist firm 1E, Redmond is not really helping with the Windows XP transition because the company is winning in all cases:

“IT is not a profession where learnings are captured and shared – Microsoft are not really helping either since they make money either way. If you don’t automate, they send in some consultants, if you do automate, you buy the upgrade anyway. They are agnostic about a problem that is a challenge for all their customers.”

There were some that believed that Microsoft might chip in with a special promotion, or even a discounted license of Windows 7 or 8.1 in order to encourage the Windows XP user base to upgrade.

But with a desktop market share of around 29 percent, it is becoming clear that a major portion of Windows XP users will be left stranded once the platform is officially retired.

A nasty security breach or hacking incident would only mean bad publicity for the platform — withstanding the fact that Microsoft has done all they could have to keep supporting Windows XP some 12 years into release. An unheard of time in the technology industry.

What do you guys think of this?

Is urging users to upgrade to a newer platform enough (and expected) from Microsoft’s side? Or could the company have done something else to help with this pressing matter? Let’s hear it!

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