Microsoft Confirms That KB2823324 Update Breaks Down Windows 7

Redmond has a more than excellent track record when it comes to delivering updates and patches. But once in a while a little hitch goes through creating problems for users.

Today is that once in a while.

One of the fixes released by Microsoft in this month’s Patch Tuesday is wreaking quite some havoc on Windows 7 PCs, with a number of users confirming that their operating system fails to start after they deployed the security update titled KB2823324.

And just now Microsoft has confirmed the problem, with a reassurance that it is working on fix. The company had this to say:

“Microsoft is investigating behavior where systems may not recover from a restart, or applications cannot load, after security update 2823324 is applied. We recommend that customers uninstall this update. As an added precaution, Microsoft has removed the download links to the 2823324 update while we investigate.”

Redmond engineers do add that the issues could be caused by some third-party software, but have stopped shy of providing the name of the application that is stopping Windows 7 from loading.

More on this as it develops.

But for the time being, Microsoft recommends users to completely remove the update until an official solution is found. Better yet, to stay on the safe side, don’t even install it.

  • http://twitter.com/RickyBO89 Riccardo Belletti

    that’s strange, I’ve installed that update and it did nothing to me! 😀

    • Fahad Ali

      Haha, you’re one of the lucky ones, then. 😛 Most reports suggest that users are experiencing continual reboots, where Windows 7 refuses to load and goes into a reboot loop of sorts.