An unnamed Microsoft employee said that consumers need some time to discover and get used to all the changes made to Windows 8, and with use they will find that Windows 8 gets better over time.
The Microsoftie (ha!), responding in an IAmA session on Reddit, also called the Surface RT a good product, and said that users need to use Windows 8 on a touchscreen device (tablet or even a laptop) to maximize their experience of Microsoft’s latest operating system:
“Win8 is a great product. You need to try it on a touchscreen PC / tablet to really understand how amazing the interface is with touch. However with a new interface and so many changes it will take time for adoption. I believe right now it’s about selling as many copies as Windows 7 did in the initial few months (as per publicly released official figures) – and Windows 7 came to the market after years of pent up demand after XP.
There are a number of under the hood changes – lower memory consumption, faster boot times, faster resume, Defender is now built-in. For a desktop user these may not be compelling reasons to upgrade, but for a new PC I think the Win8 choice is obvious given that it is fully compatible with Windows 7.”
The Microsoft employee went a step ahead and opined that the Start Screen is better than the Start Menu when it comes to productivity:
“WinRT apps are going to be fluid and beautiful for consumption and I think the start screen in Win8 is more productive that the start menu.”
While the identity of the employee from Redmond stays a mystery, but several of the points raised above are in line with the general consensus settling in for Windows 8 — a touch enabled device is the best way to make the most out of the new OS, and it will only get better with time.