An unnamed Microsoft employee said that consumers need some time to discover and get used to all the changes made to Windows 8, and with use they will find that Windows 8 gets better over time.

The Microsoftie (ha!), responding in an IAmA session on Reddit, also called the Surface RT a good product, and said that users need to use Windows 8 on a touchscreen device (tablet or even a laptop) to maximize their experience of Microsoft’s latest operating system:

“Win8 is a great product. You need to try it on a touchscreen PC / tablet to really understand how amazing the interface is with touch. However with a new interface and so many changes it will take time for adoption. I believe right now it’s about selling as many copies as Windows 7 did in the initial few months (as per publicly released official figures) – and Windows 7 came to the market after years of pent up demand after XP.

There are a number of under the hood changes – lower memory consumption, faster boot times, faster resume, Defender is now built-in. For a desktop user these may not be compelling reasons to upgrade, but for a new PC I think the Win8 choice is obvious given that it is fully compatible with Windows 7.”

The Microsoft employee went a step ahead and opined that the Start Screen is better than the Start Menu when it comes to productivity:

“WinRT apps are going to be fluid and beautiful for consumption and I think the start screen in Win8 is more productive that the start menu.”

While the identity of the employee from Redmond stays a mystery, but several of the points raised above are in line with the general consensus settling in for Windows 8 — a touch enabled device is the best way to make the most out of the new OS, and it will only get better with time.

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  • WillyThePooh

    All the installed programs/apps are shown on start screen means that employee will not able to download and hide any program in their work computer. It could be a benefit to small business as they may not have a domain and don’t know about policy setting.

    • kane

      you can simply unpin them from start screen and then type the names in order to find them.

  • Patrick Santry

    A Microsoft employee says it’s better….? What else would we expect an employee to say?

    • Rex

      True, but I happen to agree with him 100% as it completely mimics my impressions and I dont work for MS. Not that my opinion has any more value than his.

    • CompUser

      I agree with the “unnamed” employee as well. I didn’t care for Windows 8 much at first, but use it pretty much all the time now on my personal laptop and one “test” machine at work.

  • khaled mourad

    Windows 8 is great even with traditional scroll mice like Logitech

    • CompUser

      Yep, I use a mouse as well. I think it gives more precise control than using the touch screen.

  • James Abell

    I have been using windows 8 for the past 3 months and I hardly ever use the start screen, all my applications are on my desktop just as i did with windows 7, I don’t NEED to use start screen, I feel like I HAVE to use it just because it is there, I don’t think I will ever begin to like the whole windows 8 experience and I am planning on reverting back to the brilliantly designed windows 7 shortly, this is because I am a desktop user and everybody other than Microsoft know what windows 8 does not work well with PC’s that are not touch enabled! Do you see them advertising a PC which is not touch enabled? NO because it doesn’t work

  • cwoxford

    Great if you have or need to buy a piece of hardware with a touch screen, not so good if you have no need for that. Seems to me that the comments by the MS employee only go to show that it is designed to sell touch based hardware. I cannot for the life of me (tongue in check), see why someone would have the need for a Windows 8 smartphone AND a touch screen Windows 8 tablet AND a touch screen Windows 8 laptop AND a Windows 8 pc (touch screen or not). My Android smartphone does all I need to keep me connected when not at home and my non-touch screen Windows 7 pc suffices at home. Yes I have tried Windows 8. As someone who works in the industry and has done so since the early 70’s I try to keep abreast of all advances but that does not mean all are good or needed or that I like them all.

  • Jason Romer

    I have been using Windows 8 through all revs and now the final. I find it to be elegant and much better than Win 7 in almost all aspects, ESPECIALLY the new Start Screen