If there is one thing that has stayed constant since release of Windows 8 is the continuous and intense criticism of Microsoft’s newest operating system from a number of technology circles.
Another thing that has stayed constant is Microsoft’s reluctance to respond. Until now, that is.
The technology titan has finally decided to issue a statement regarding the intense criticism, saying that its newest platform is getting better every day. This marks the first time Redmond has fired back with a statement that slams some media publications.
Frank X Shaw, the corporate vice president of Corporate Communications at Microsoft said in a post on the official company blog:
“In this world where everyone is a publisher, there is a trend to the extreme – where those who want to stand out opt for sensationalism and hyperbole over nuanced analysis. In this world where page views are currency, heat is often more valued than light. Stark black-and-white caricatures are sometimes more valued than shades-of-gray reality.”
It gets even more intense from here:
“So let’s pause for a moment and consider the center. In the center, selling 100 million copies of a product is a good thing. In the center, listening to feedback and improving a product is a good thing. Heck, there was even a time when acknowledging that you were listening to feedback and acting on it was considered a good thing.”
So, what is the bottom line, you may ask? As far as the software titan is concerned, it considers Windows 8 an excellent product (and rightly so, it must be added), but better yet, the company also admitted that it is going to work harder to make it even better. As Shawn concluded:
“Windows 8 is a good product, and it’s getting better every day. We are going to keep improving Windows 8, as we do with all our products, making what’s good even better. There will be people who agree, strongly. There will be those who disagree, equally strongly. All good, all expected.”
All good, all expected, indeed. And this, people, is the bottom line.
The company has already expressed its intention to take as much customer feedback into account as it can, and consequently Windows Blue, the next version of Windows due for release in the summer, is said to pack a number of changes based on user recommendations.