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On the whole, the first ever update to Windows 8.1 has been a rouging success. It has been well received by the community, liked by the reviewers, and profoundly deployed.

Still, there are some users that have encountered some troubling errors during installation.

And even though Windows 8.1 Update officially launched on April 8 for everyone, these users have been unable to move to this new version of the operating system until now. With May 13 set to be the day of the next Patch Tuesday update, Microsoft have been busy developing a fix for these install errors.

As a result, the company has just rolled out a new patch, KB2919355 that is supposed to take care of the error code 80073712, and make installation smoother.

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The company has already acknowledged this error, and put up this advice:

“To resolve this issue, use a tool to clean up the corruption. To do this, visit the Microsoft Download Center, search for KB2919355, and then download the clearcompressionflag.exe file that is associated with the latest version of KB2919355. After you run this tool, try to install update 2919355 again.”

Clean ups — always recommended!

Long story short, if you have encountered these installation problems when trying to deploy Windows 8.1 Update, hit up the link above for a solution to all your worries.

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  1. Mike Greenway / May 8, 2014 at 9:24 am /Reply

    Any ideas on what caused this problem?

  2. Steve Fulton / May 8, 2014 at 12:56 pm /Reply

    Not a good look for Microsoft to have these problems during the update. However, it’s good they’re proactive and have a solution up already. I like that.

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