More brilliance from the Gartner Group

I love these quotes.

I just wrote about the confusion that users will inevitably face if the Windows Phones they bought this year can’t be upgraded to Windows Phone 8.

In response to the same issue on Wired, Gartner analyst Michael Gartenberg had this to say:

“I don’t think it’s going to affect anything. This is inside baseball for technology writers and readers and enthusiasts. Consumers are buying based on today. People bought iPad 2s right up until the new iPad was released. In the end of the day, it becomes a non-issue.”

On one hand, I get what he’s trying to say. We are paying an inordinate amount of attention to the issue and the average user has no idea what Windows Phone 8 (Apollo) is.

On the other hand, it’s not rocket science – Windows Phone 8 is expected to have MAJOR feature enhancements. If I buy a Nokia Lumia 900 today and I am told at the end of the year that I can’t upgrade it, there will be a problem.

I can promise you that it won’t be “inside baseball”.


Maybe it’s just me…

  • 1stkorean

    i agree with you fully…

  • Rex

    At this point I would start listening to Gartner on what not to believe.  I think they not only have no idea of what is going on, they are completely delusional.

    Funny part, in this case they are almost right, but miss the mark.  In general people go into the store and buy what they like without thinking of the future.  This is true, but windows phones do not have the exposure and so they rely on recommendations from their owners and others in the community.  A bad showing of faith can hurt them immensely.  I really think MS needs to upgrade any phone that came originally with 7.5.  This is the common expectation.  Not doing this will instantly cause the sales of these phones to plumit.