Oh, Surface WiFi bugs, we meet again! Microsoft it appears still has a little extra mile to go before they can master the wireless connectivity situation on their Surface line of tablets.
The original Surface RT suffered from quite a few bugs, almost all of which were fixed in the months that followed the release. Surface Pro had the occasional hiccups, and now there is news that Surface 2 tablet owners are experiencing very slow Internet randomly.
It appears that Bluetooth and WiFi on the device are not playing nicely with each other.
Actually, it is a Bluetooth bug that is causing most of the problem, with Internet connectivity on the Surface 2 tablets crawling to a sheer dawdle when browsing the web via WiFi every now and then.
As this page on the official Microsoft community forums show, a lot of users are experiencing this problem, though a company representative claims that this is a limited occurrence:
“A limited number of Surface Pro 2 customers may be experiencing interrupted connectivity with Bluetooth peripherals. We are looking into the situation and working on a resolution.”
Limited or not, at least Redmond is aware of it and looking for a full remedy.
Some users have already posted workaround of some sorts for this problem. So if you are Surface Pro 2 owner and find that your Bluetooth peripherals and accessories are causing some trouble with your Internet access, take a look at the official thread above.
Microsoft might also release a fix for this in the next Patch Tuesday update cycle.