The Wi-Fi issue that recently has been plaguing hundreds of Surface owners is yet to receive an official fix from Microsoft. The issue arose after a recent software update that somehow wrecked up the network adapter drivers.
As a result some Surface users are experiencing limited (and at times no) Wi-Fi connectivity on the device, even with their routers working perfectly.
The company had acknowledged the issue and promised a fix soon.
Several users on Microsoft’s official support forums came up with temporary workarounds, some working others not. One such fix posted by a user that appears to solve the issue is a TCP/IP stack optimization tweak that seems to have taken care of the problem. Here’s how:
First of all, launch a Command Prompt in desktop mode with administrator privileges and write down the following commands:
netsh int tcp set heuristics disabled
netsh int tcp set global autotuninglevel=disabled
netsh int tcp set global rss=enabled
netsh int tcp show global (this one is needed to make sure that all the aforementioned settings have been disabled)
Reboot the Surface and everything should work smoothly, without any Wi-Fi connectivity issues.
Bear in mind this is still and unofficial workaround, and it may not work on all Surface devices, but if you are a Surface user that suffering this particular problem it may be worth a try. Microsoft will likely release a patch later this week.
Even though the Surface tablets are garnering consumer interest in recent weeks, the minor (or major, depending on who you are asking) problems do take a bit of the shine off of these devices.
Apart from the Wi-Fi issues, reports have also surfaced (sorry, can’t help it) of keyboard break downs and Microsoft logo rubbing off. And that’s without talking about the sound muting bug.
The company is looking into ways to fix these complaints and also very graciously replacing the Surface devices when they see fit.