Users Report Problems With Windows Phone 8.1 On Samsung ATIV SE

I don’t know about you guys, but it’s beyond time that Samsung should get serious about Windows Phone. Either that, or leave the party altogether. There I said it!

For a company that had the potential of taking the fight to Nokia in this fledgling new ecosystem, Samsung has, so far, displayed recklessness and apathy of the highest order. Sure, the Korean giant’s bread and butter is its Galaxy line of Android devices, but if one has to do it, better do it right. Right?

Apparently, this is a saying that the higher ups at Samsung might not have heard of.

Take the recently released (and still horribly named) ATIV SE smartphone that a number of Verizon users have acquired. It appears that the device does not play nicely with Windows Phone 8.1. At all.

The newest flavor of Microsoft’s mobile operating platform was released in developer preview form a couple of weeks back, and word is that more than a million users have already downloaded and installed it. An impressive feat, by all accounts.

So anyway, as this report reports (ha!), many users that deployed this release are plagued by a number of really severe issues following the update — including freezes, reboots and general unresponsiveness.

Which, frankly, is a shame, as this is a fairly powerful device.

Some users have even reported unresponsive touchscreens, while others have issues with the camera. Worse yet, the handset freezes during phone calls, requiring a reboot to become responsive again. Oh, and there have been cases where the smartphone automatically restarted. All by itself.

All these issues, from a large company, and a new handset.

Now, admittedly, you can say that this is what developer previews are for, to iron out bugs before general release. But really, Samsung really has to get its act together here.

And well, given these severe issues, if you are a Samsung ATIV SE owner, it is best you hold off from installing this version of Windows Phone 8.1 and wait for a couple of months. The final version of the mobile operating system, will in all probability, fix these problems.

Please Leave Your Comments Below...

  • Wayne S

    That’s a shame. You know this isn’t the kind of publicity Windows Phone needed at this point. Fix it ASAP.

  • John Howe

    Terrible name: Check. Customer complaints: Check. Recently Released: Check. Next step: cancellation…

    • Emily Williams

      haha. Funny, John. I think you’re right though. This can’t be the kind of start they expected for the ATIV. However, the name all along sounded too bad to produce a great phone. Oh well

  • Ray C

    First, I agree with the comments about Samsung. They need to get serious about Windows Phone. If they really want to get from under the thumb of Google and put themselves in a power position, they need to show that the Samsung name can make other platforms shine. Also, I agree with posters who say the name is awful. Come on you can come up with Galaxy but not something better than ATIV? They need to get this fixed soon. This phone was supposed to come out with 8.1. I hope they figure out this problem ASAP. But hey that’s why it’s in preview and beta

  • WillyThePooh

    There really is a problem. The article is about Samsung phone. But the photo shows Nokia phone.

  • Ralph Ellis

    Never install preview versions. This is why you wait for final releases. Keep in mind that because of the Nokia – Microsoft tie, the preview version was probably developed on Nokia hardware and therefore will run better on it. When the final release comes out, it will work with the Samsung handset.