Windows 8 Update Freezes The Start Screen

Talk about a patch doing more harm than good.

It is not official yet, but a handful of Windows 8 users are complaining that a Windows 8 update causes their Start screen to freeze while other apps fail to respond. Sounds awfully familiar to something in the previous versions of Windows, eh?

But it appears that most people who are affected by this issue are the ones that have downloaded an official Windows 8 update. Apparently, the issue appears a couple of days after installing the update. The user who started the thread on the official Windows support forum explained:

“Suddenly, I can’t get the Start screen to respond.  I’m unable to launch apps, access the Charms bar, etc. By pressing WinKey + D multiple times, I am able to get the Desktop to load. Once loaded, the Desktop seems OK though I can’t access Charms from it either”.

Since then various users have regularly been posting the same problem to the tune of a couple every day. So the problem seems to be spreading as more and more people install the update. Another user noted in the same thread:

“I have the same problem after installing a few Windows 8 updates. The solution that worked for me is to immediately go into the Desktop after Windows 8 loads. Then, run the System Restore utility and restore the system to a date before the updates were installed”.

The only way to solve the freezing problem and get a working machine back is to use the System Restore tool and roll back to a previous restore point. No fix for the problem is posted yet, though a Microsoft support engineer posted a workaround in the above thread.

This is something worth keeping an eye out on if you are using Windows 8 on your main computer and have (or are planning) to update it.

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